Skip the queue. Get a local IT pro who already knows your machines. Catch small problems before they become real ones — for less than the cost of one downtime morning.
By appointment only · we return all messages within 24 hours
The honest case — from somebody who'd rather you choose right than choose us.
Most McAlester businesses don't need a $1,500/month managed-services contract — they need a relationship with a local shop they can count on.
Membership means we already know your equipment when you call, you skip the queue, and small problems get caught before they become real ones.
Break-fix is fine until the moment it isn't. The day a workstation won't boot, you're staring down a two-day appointment wait while your front desk runs on paper, your point-of-sale is offline, or your office is twiddling thumbs at $25/hour each. A membership is a small monthly bet that that day costs you a phone call instead of a payroll day.
That's before you count missed customers, missed sales, and the labor we'd bill at retail rates if you weren't a member. A single avoided incident a year usually pays for the membership several times over — and members get caught earlier so most incidents never happen.
Two tiers. Month-to-month auto-pay, or prepay 6 months and get one month free.
For shops, offices, and small teams
When downtime actually costs you money
What you actually get for the money — vs. winging it.
| Break-Fix | Plus | Premium | |
|---|---|---|---|
| Wait time when you call | 48+ hrs | Priority | Same-day target |
| Monthly on-site checkup | × None | 30 min | 60 min |
| Labor discount | × Full retail | 10% off | 15% off |
| After-hours emergency callout * | × Not available | $200 each | 1 free / quarter, then $100 each |
| Written quarterly health report | × | × | ✓ Included |
| Single point of contact who knows your setup | × | ✓ | ✓ |
| Featured on local partner sites | × | Partner | Featured |
| Cost | ~$50/mo † + $$$ per incident ‡ | $100/mo | $200/mo |
* After-hours = any service request outside 8 AM–7 PM, Monday through Friday. Members-only benefit; not available to non-members at any price.
† ~$50/mo = industry-typical preventable repair spend for small offices running unmaintained Windows PCs: dust/thermal damage shortening hardware life, malware/bloatware cleanups, and the one or two preventable tickets a year monthly maintenance would have caught early. Your number may vary, but rarely in a good way.
‡ $$$ per incident = the real business impact of a 2-day wait when something does break: idle payroll, missed sales while POS is down, customers walking out or going to a competitor, staff scrambling to run things on paper, and the reputational cost of "we're having computer issues today." Hundreds to thousands of dollars per incident is normal. Even one bad day can dwarf a year of membership.
Local. Five-star. Nearly a decade in.
Prepayments aren't refundable, but they are transferable to another business. Nothing's wasted.
Monthly plans are month-to-month — cancel anytime through your account dashboard or by emailing us. The 6-month prepay covers the agreed term, that's it. No 24-month MSP contracts here.
Minor troubleshooting, software updates, peripheral fixes, physical cleaning, and quick health checks within the visit's allotted time (30 min Plus / 60 min Premium). Bigger jobs — parts replacement, OS reinstall, data recovery — convert to a regular ticket where your member labor discount applies.
We service Windows PCs and standard small-business networking only. No Mac/Apple, mobile devices, or gaming consoles. Membership service area is within the city limits of McAlester, or downtown Krebs. Outside that area we can still help on a case-by-case basis but it's not part of the membership.
Any service request that falls outside 8 AM–7 PM, Monday through Friday. Evenings, weekends, and holidays. After-hours service is a members-only benefit — non-members can't get it at any price. Plus members pay $200 per after-hours call. Premium members get one free per quarter and pay $100 for any additional ones.
Missed visits don't roll over — that keeps the schedule honest for everyone. We work hard to get you booked at a time that sticks.
Pick a plan above, sign the service agreement online, and pay through Stripe's secure checkout. You'll get a receipt + welcome email, and Jeremy will reach out within one business day to schedule your first visit.
Stop hoping nothing breaks. Get a local pro on speed dial and a real plan to keep things running.
Monthly visit covers minor troubleshooting, software updates, peripheral fixes, physical cleaning, and quick health checks. Work requiring parts, OS reinstall, data recovery, or more than the visit's allotted time converts to a regular service ticket where your member discount applies.
Membership service area is within the city limits of McAlester, or downtown Krebs. Service requests outside this area are not covered by the membership and may be handled separately at standard rates if scheduling allows.
After-hours service (any service request outside 8 AM–7 PM, Monday through Friday) is a members-only benefit. Plus members are billed $200 per after-hours callout. Premium members receive one free after-hours callout per calendar quarter; additional after-hours callouts are billed at $100 each. Member labor discount applies to any work performed during the call. Non-members cannot purchase after-hours service.
Missed visits do not roll over. Prepayments are non-refundable but transferable to another business in case of sale or closure.
Windows PC and standard small-business networking only — no Mac/Apple, mobile devices, or gaming consoles.